Privacy Policy
Your privacy matters to us at draxentolira
Information We Collect
At draxentolira, we collect information that you provide directly to us when using our family budgeting platform. This includes personal details such as your name, email address, phone number, and financial information necessary to provide our budgeting services.
Personal Information: We collect names, contact details, and account information when you register for our services or contact us for support.
We also automatically collect certain information when you use our website, including your IP address, browser type, device information, and usage patterns. This technical information helps us maintain and improve our platform's functionality and security.
- Account registration information including name and email
- Financial data you choose to input for budgeting purposes
- Communication preferences and support interactions
- Device and browser information for technical optimization
How We Use Your Information
Your information enables us to provide personalized budgeting tools and family financial planning services. We process your data to deliver the core functionality of our platform, including budget tracking, expense categorization, and financial goal setting.
We use your contact information to send important service updates, respond to your inquiries, and provide customer support. Communication is primarily service-related, though we may occasionally share educational content about family budgeting and financial wellness.
We analyze usage patterns to understand how families interact with our budgeting tools, allowing us to enhance features and develop new functionality that better serves Australian households.
Information Sharing and Disclosure
draxentolira does not sell, rent, or trade your personal information to third parties for their marketing purposes. We maintain strict controls over data sharing and only disclose information in specific, limited circumstances outlined in this policy.
We may share information with trusted service providers who assist in operating our platform, such as cloud hosting services, payment processors, and customer support tools. These partners are contractually bound to protect your information and use it only for specified purposes.
- Service providers supporting platform operations and security
- Legal compliance when required by Australian law or regulation
- Protection of our rights and prevention of fraud or abuse
- Business transfers with appropriate privacy protections in place
Data Security and Protection
We employ industry-standard security measures to protect your financial and personal information. Our systems use encryption, secure data transmission protocols, and regular security audits to safeguard against unauthorized access or data breaches.
Security Measures: We utilize SSL encryption, secure servers, access controls, and regular security assessments to protect your sensitive information.
While we maintain robust security practices, no system is completely invulnerable. We encourage users to protect their account credentials and notify us immediately of any suspected unauthorized access to their draxentolira account.
Your Rights Under Australian Privacy Law
Under the Australian Privacy Act 1988 and Privacy Principles, you have specific rights regarding your personal information. You can request access to the personal information we hold about you, seek corrections to inaccurate data, and in certain circumstances, request deletion of your information.
You have the right to understand how your information is being used and can withdraw consent for certain processing activities. If you have concerns about our privacy practices, you can lodge a complaint with the Office of the Australian Information Commissioner.
- Access your personal information and understand how it's processed
- Request corrections to inaccurate or outdated information
- Object to certain uses of your information
- Request account deletion subject to legal retention requirements
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Financial data inputted for budgeting purposes is kept while your account remains active, plus a reasonable period afterward for potential account recovery.
When you request account deletion, we remove your personal information within 30 days, except where retention is required by Australian financial regulations or for legitimate business purposes such as fraud prevention. Anonymized usage data may be retained for service improvement purposes.
Account closure requests are processed promptly, with complete data removal occurring within one month unless legal requirements mandate longer retention periods.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website performance. These technologies help us understand user behavior and continuously improve our platform's usability.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We use both session cookies that expire when you close your browser and persistent cookies that remain until manually deleted or expired.
Updates to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Material changes will be communicated through email notification to registered users and prominent notice on our website.
Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage regular review of this policy to stay informed about how we protect and handle your personal information.
Privacy Questions or Concerns?
Email us at: info@draxentolira.sbs
Call us at: +61416228428
Write to us at: 27 Richmond St, North Perth WA 6006, Australia